FAQs

• Start by spraying clean water to rinse the surface of the glass. This is best done when the glass is in the shade and not being heated by direct sunlight. (Spraying tap water onto hot glass can create visible spots of mineral deposits where it evaporates.) Spray from the top and work back and forth and downwards. This will flush the dirt away from the lean areas and ensure the entire surface is wet. The water flow should remove the bulk of the dirt from the surface.
• Flood the coated surface with spray-on cleaning solution or use a cloth saturated with the solution. Be generous with the amount of solution applied.
• Rub the wetted surface with a clean lint-free towel or cloth and repeat until nearly dry with a second lint-free cloth.
• The use of a squeegee on the coated surface is not recommended. If it is absolutely necessary to use a squeegee then particular care must be taken to prevent any mental parts from contacting the coating or dirt particulars becoming trapped under the blade and being dragged across the surface.
• Rinse liberally with clean “soft” water and wipe again with a lint-free cloth.
• To prevent streaking, stop wiping when the glass is almost dry and there is still a uniform thin film or moisture left on the glass surface. This film will quickly evaporate leaving a clean surface.

• Always use a soft cloth
• Always use only clean water and a mild soap/detergent
• Rinse with a separate clean cloth and clean water
• Protect glass surfaces from render, cement and plaster
• Never use scrapers or blades
• Never use harsh, abrasive powder based or alkaline type cleaners

Flat transparent glass, including laminated or toughened (tempered) glass is acceptable if the following are neither obtrusive nor bunched:

• Bubbles or blisters
• Hairlines or blobs
• Fine scratches not more than 25mm long
• Minute embedded particles

Laminated glass may have a few more blemishes due to it being made of several layers.

If you are unsure you can contact us and we will be happy to advise.

Glass by its nature can break if enough force is used. Abide by the following guideline for handling glass:

• Gloves, wrist guards and safety goggles should always be worn when handling glass.
• Extra personnel or lifting equipment should be on hand of lifting larger units.
• Glass should not be rested on its corners
• Areas where glass is being lifted to and from must be obstacle free.
• Any broken glass should be disposed of in a safe and responsible manner.